Privacy Policy

Version 3.0 · Last updated: 2026

Related: Terms · Cookies · Disclaimer · Compliance · Legal Center

1. Who we are

FeedMatch Group ("FeedMatch", "we", "us") operates a sourcing platform that connects buyers with independent poultry equipment manufacturers, distributors and turnkey farm builders worldwide. We act as a neutral intermediary; we do not manufacture, stock, install, certify or insure equipment, and we do not guarantee commercial outcomes.

FeedMatch Group is operated from the Republic of Cyprus as an independent digital procurement and project planning platform, and is part of the Global B2B Group ecosystem.

2. Information we collect

• Quote requests: name, email, phone/WhatsApp, company, country, farm location, poultry type, equipment category, bird count, project type, budget range, timeline, financing needs, preferred language and free-text notes.
• Account data (suppliers and staff): contact details, company information, verification documents, product catalogues.
• Usage data: pages viewed, source/UTM parameters, language, approximate location (from IP), device and browser, cookies.

3. How we use information

• To match your request with relevant Suppliers and financing partners and return quotations.
• To respond to enquiries, send transactional notifications and sourcing follow-up.
• To improve the platform, prevent abuse and meet legal obligations.

4. Sharing with suppliers

When you submit a quote request, the essential details required to price your project are shared with selected Suppliers. Personal contact details are only shared with the Supplier(s) you choose to engage. Suppliers are bound by their own privacy and regulatory obligations.

5. Subprocessors

We use trusted providers for hosting, authentication, email delivery, analytics and customer messaging. Each is bound by appropriate data protection agreements.

6. Retention

Quote requests are retained for as long as needed to provide the service, comply with legal obligations and resolve disputes. You may request deletion at any time.

7. Your rights

Subject to applicable law (including GDPR where relevant), you have rights to access, correct, delete, export and object to processing of your personal data. Contact privacy@feedmatchgroup.com.

8. Cookies

We use essential cookies for authentication and session management, and optional analytics cookies to understand usage. You can control cookies in your browser settings.

9. Security

We apply industry-standard administrative, technical and physical safeguards. No system is perfectly secure; please use strong, unique passwords and contact us immediately if you suspect unauthorised access.

10. International transfers

Your information may be processed in countries other than your own. We rely on appropriate safeguards (such as Standard Contractual Clauses) for cross-border transfers.

11. Legal bases for processing (GDPR)

Where the EU / UK GDPR or equivalent Cyprus data-protection law applies, FeedMatch Group processes personal data under one or more of the following legal bases: (a) performance of a contract or steps to enter into a contract at your request (matching, RFQs, quotes, account services); (b) legitimate interests of FeedMatch Group and its users in operating, securing, improving and marketing the platform, preventing fraud and abuse, and introducing qualified projects to independent financing partners, balanced against your rights; (c) compliance with legal obligations (tax, accounting, AML/CTF, sanctions, export control, court orders); (d) your consent (optional analytics cookies, marketing communications, financing partner introductions), which you may withdraw at any time; and (e) protection of vital interests where relevant.

12. Your GDPR rights

Subject to applicable law, you may exercise the rights of access, rectification, erasure, restriction, portability, objection and withdrawal of consent, and the right to lodge a complaint with a supervisory authority — in the Republic of Cyprus, the Office of the Commissioner for Personal Data Protection. Requests: privacy@feedmatchgroup.com. We respond within statutory deadlines and may request proof of identity where appropriate.

13. Automated decision-making

Supplier matching and lead scoring may involve automated processing to rank and route RFQs. This is not solely automated decision-making producing legal or similarly significant effects on you; a human reviews commercially material introductions and financing referrals. You may request a human review by contacting privacy@feedmatchgroup.com.

14. Data breach notification

Where a personal-data breach is likely to result in a risk to the rights and freedoms of natural persons, FeedMatch Group will notify the competent supervisory authority without undue delay and, where required, affected users, in accordance with GDPR Articles 33–34.

15. Marketing

Transactional messages (RFQ replies, quotes, account and security notices) are sent based on our contractual relationship. Marketing emails require your consent or, for existing business contacts, our legitimate interest; you may unsubscribe at any time via the link in each email or by contacting us.

16. Children

The platform is a B2B service intended for business users aged 18+ and is not directed to children. We do not knowingly collect personal data from children.

17. Changes

We may update this policy from time to time. Material changes will be communicated via the website.

18. Contact & data protection

Data protection queries: privacy@feedmatchgroup.com. Legal: legal@feedmatchgroup.com. FeedMatch Group is operated from the Republic of Cyprus; postal correspondence available on request.