Accessibility support for disabled users
Last updated: 2026
FeedMatch Group is committed to making feedmatchgroup.com usable by everyone, including people with disabilities. If you need help using the site, an alternative format, or want to report a barrier, our team will assist you directly.
Best for detailed reports and document requests.
Fastest for urgent help during business hours.
Available Sunday–Thursday, 09:00–18:00 UK time.
We aim to acknowledge accessibility support requests within one business day, and to provide an alternative format or workaround within three business days where feasible.
How we can help
Visual access
Screen-reader friendly summaries of calculators, supplier profiles and procurement guides. Large-print or high-contrast documents on request.
Hearing access
Text-based alternatives to any audio or video content. WhatsApp and email are our default support channels.
Cognitive access
Plain-language explanations of feed specifications, formulation outputs and procurement steps. We can break complex pages into shorter summaries.
Motor access
All core RFQ and calculator flows are keyboard-navigable. Let us know if a button, form or dialog is hard to reach with your assistive setup.
What to include in your request
- The page URL or feature you are trying to use.
- Your assistive technology or browser (e.g., NVDA, JAWS, VoiceOver, screen magnification).
- A short description of the barrier or the alternative format you need.
- Your preferred contact method and, if relevant, time zone.
Related
Read our full Accessibility Statement for standards, known limitations and the measures we take across the platform.