Shipping, customs & country documentation FAQ
Short, accurate answers for buyers of feed, ingredients and feed-mill equipment. Official sources on country pages were last checked on .
Does FeedMatch arrange shipping or act as a freight forwarder?
No. FeedMatch is a human-led, supplier-neutral procurement platform. It is not a freight forwarder, customs broker, carrier or trader. Freight is quoted and contracted by the supplier or by a licensed forwarder you appoint.
How are the freight windows on country pages calculated?
They are indicative regional ranges used for early planning only. Actual transit time depends on the port pair, carrier schedule, transhipment, season and congestion. Always confirm with a licensed forwarder before committing to a delivery date.
Does the calculator show real freight or product prices?
No prices are invented. The calculator uses the figures you enter yourself — product price, freight, duty, inland haulage and tonnage — so results are a preliminary estimate in your own currency, not a quotation.
Which Incoterm should I request in an RFQ?
Common choices are FOB or FCA when you control freight, and CFR/CIF or DAP when the supplier arranges it. The right choice depends on your forwarder relationships, insurance needs and risk appetite. Specify the Incoterm and named place (Incoterms 2020) in every RFQ so quotations are comparable.
What documents are usually needed to import feed or feed ingredients?
Typically a commercial invoice, packing list, bill of lading or airway bill, certificate of origin and, for many feed materials, a phytosanitary or veterinary/health certificate and a certificate of analysis. Some countries also require an import permit or product registration before shipment. Exact requirements are set by the importing country's authorities.
What documents apply to feed-mill equipment imports?
Usually a commercial invoice, packing list, bill of lading and certificate of origin, plus any conformity, electrical or safety certification the importing country requires. Wooden packaging may need ISPM 15 marking. Check duty classification (HS code) with a customs broker before ordering.
How do I find the correct HS code and import duty?
HS codes and duty rates are determined by the importing country's customs authority. Use the official customs or tariff links listed on each country page and confirm the classification with a licensed customs broker. FeedMatch does not issue tariff rulings.
Where do the official links on country pages come from?
Each country page lists regulator, customs, port or statistics websites that we checked for availability. The 'links last checked' date shows when they were last verified. Unreachable or unverifiable sources are omitted rather than guessed.
Are the country pages legal or regulatory advice?
No. Country pages are planning aids. Import rules change, so confirm every requirement with the relevant authority, a licensed customs broker and qualified regulatory, veterinary and legal advisers before contracting.
When are suppliers contacted about my shipment requirements?
Only after your request has been reviewed by the FeedMatch team and you have authorised it. Nothing is sent to suppliers automatically.
Planning information only — not legal, customs, regulatory or freight advice. Confirm all requirements with the relevant authorities and licensed professionals.